Privacy Policy
1. Information We Collect
When you use the Service, we collect:
- Account information: Email address provided during signup.
- Usage data: API call counts, timestamps, and tier usage for billing purposes.
- Payment information: Processed securely by Stripe. We do not store card details.
2. How We Use Your Information
- To provide and maintain the Service.
- To process payments and manage your subscription.
- To send transactional emails (API key delivery, billing notifications).
- To monitor usage for rate limiting and abuse prevention.
3. Data Storage
- Your data is stored in AWS (US East region).
- API keys are hashed before storage -- we cannot retrieve your original key.
- Usage records are retained for billing reconciliation.
4. Data Sharing
We do not sell, rent, or share your personal information with third parties, except:
- Stripe: For payment processing.
- AWS: As our infrastructure provider (data processing agreement in place).
- Legal requirements: If required by law or to protect our rights.
5. Cookies
Our marketing site uses minimal, privacy-respecting analytics. No third-party tracking cookies are used.
6. Your Rights
You may:
- Request a copy of your data.
- Request deletion of your account and associated data.
- Update your email address via the billing portal.
Contact support@pysolvr.com for any data requests.
7. Security
We implement industry-standard security measures including encryption in transit (TLS), hashed credentials, and least-privilege access controls.
8. Changes to This Policy
We may update this policy from time to time. We will notify you of material changes via email.
9. Contact
For privacy-related questions, contact us at support@pysolvr.com.